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How can we help?

We thank you for your continued support!

Our office hours are Monday to Friday 9am – 5.30pm AEST.
We are Closed on Public Holidays.

Phone

For all customer queries, please call Customer Care 1800 151 110 or 64 9884 1254 for New Zealand

Our call centre hours are Monday to Friday 9am – 5.30pm AEST.

For information about the National Relay Service for hearing and speech impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)

Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.

For information about the National Relay Service for hearing and speech impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)

Email

For all customer queries, please email us using this form.


Please note that we are receiving a higher than normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.

Mail

Autograph Customer Service Team
PO Box 7
St Peters, NSW 2044

 

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